The Patriot Collection Support Center

Access our store policies, shipping and return information, and customer support services. Find the information you need or contact our team for assistance with your order.

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Terms of Service

Review the terms governing purchases and use of our storefront, along with how customer information is collected, used, and protected.

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Privacy Policy

Learn how THE PATRIOT COLLECTION collects, uses, protects, and manages your personal information, including order details, payment processing, and customer communications.

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Shipping Policy

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TERMS & CONDITIONS

Effective Date: October 14, 2026

1.SCOPE & ACCEPTANCEThe Patriot Collection (“Collection,” “we,” “us,” or “our”) is operated by REAL AMERICANS CORPORATION (“RAC”), a Florida-based 501(c)(3) nonprofit organization.
These Terms & Conditions govern access to the Collection storefront and purchases made through it.
By using the storefront or placing an order, customers agree to these Terms together with the Collection’s:
• Privacy Policy.
• Shipping & Fulfillment Policy. • Returns & Refunds Policy.
Where one of those policies specifically governs an issue, that policy controls for that subject.2. PRODUCTS & AVAILABILITYThe Collection primarily offers print-on-demand merchandise manufactured after purchase through independent fulfillment providers, including Printify.
Product availability may depend on size, color, style, material, manufacturer's inventory, production capability, fulfillment location, and shipping destination.
RAC may modify, discontinue, replace, or restrict products or product options.
Product photographs, digital mockups, measurements, and descriptions are intended to reasonably represent the merchandise offered. Manufacturing processes and display settings may produce minor differences in color, texture, placement, sizing, or appearance.3. ORDERS & ORDER ACCEPTANCESubmitting an order does not constitute final acceptance. RAC may decline, cancel, or limit an order because of:
• Product unavailability.
• Pricing or listing errors.
• Suspected fraud or unauthorized payment.
• Fulfillment or shipping restrictions.
• Incomplete or inaccurate customer information. • Technical or payment-processing errors.
• Violations of these Terms.
An order is generally accepted when payment is authorized, and the order enters processing.
If RAC cancels an accepted order after collecting payment, the affected amount will be handled under the Returns & Refunds Policy.4. PRICING, PAYMENT & TAXESPrices are displayed through the storefront and may change for future purchases. Customers must review the total purchase price before completing checkout. Accepted payment methods may include:
• Credit cards. • Debit cards. • Apple Pay.
• Google Pay.
Customers represent that they are authorized to use the payment method submitted.
Shipping charges, applicable taxes, duties, and other transaction charges may be added during checkout.
Fees independently imposed by banks, payment providers, or customs authorities are the customer’s responsibility.5. PERSONALIZED & CUSTOM MERCHANDISECustomers are responsible for reviewing personalization details before submitting an order, including names, wording, spelling, dates, symbols, and other customer-provided content.
Once customized merchandise enters production, changes or cancellations may no longer be available. RAC may reject personalization that:
• Violates the law.
• Infringes intellectual property rights.
• Contains fraudulent or misleading material.
• Cannot be produced by the applicable fulfillment provider. • Violates manufacturing or platform requirements.
Customers represent that they have the right to submit and use all personalized content provided with an order.6. SHIPPING, RETURNS & REFUNDSProduction, shipping, tracking, delivery, address corrections, delayed or lost shipments, and related fulfillment matters are governed exclusively by the Shipping & Fulfillment Policy.
Returns, refunds, replacements, exchanges, defects, incorrect merchandise, and related claims are governed exclusively by the Returns & Refunds Policy.
Customers should review both policies before completing a purchase.7. STOREFRONT USE & PROHIBITED CONDUCTThe storefront may be used only for lawful transactions and permitted interaction with the Collection. Users may not:
• Attempt unauthorized access to the storefront or connected systems. • Interfere with website functionality or security.
• Submit fraudulent orders or payment information.
• Use automated systems to disrupt or misuse the storefront.
• Copy, scrape, reproduce, or commercially exploit protected content without authorization. • Misrepresent affiliation with RAC or The Patriot Collection.
• Use the storefront to violate third-party rights.
RAC may restrict access, cancel transactions, or take other appropriate action when misuse is reasonably suspected.8. INTELLECTUAL PROPERTYNames, logos, trademarks, graphics, product designs, photographs, text, and other storefront materials may be owned by or licensed to RAC or third parties.
REAL AMERICANS CORPORATION, RAC, The Patriot Collection, organizational branding, and RAC-owned original materials may not be reproduced, distributed, modified, or commercially exploited without authorization.
Purchasing merchandise does not transfer ownership of intellectual property incorporated into the merchandise. Third-party intellectual property remains the property of its respective owner.9. THIRD-PARTY SERVICESThe Collection uses independent service providers for:
• Payment processing.
• Print-on-demand manufacturing. • Fulfillment.
• Shipping.
• Website operations.
• Analytics.
• Technical infrastructure.
These providers may operate independent systems and maintain separate terms and privacy practices. Customer information shared with service providers is handled as described in the Collection’s Privacy Policy. RAC remains the customer-facing operator of The Patriot Collection.10. DISCLAIMERSThe storefront, merchandise, product information, and related services are provided subject to availability. RAC does not guarantee:
• Continuous, uninterrupted, or error-free storefront operation.
• Continued availability of any product, size, color, design, or customization option.
• Delivery by a particular date unless an express delivery commitment is specifically confirmed for the order.
• Exact reproduction of digital colors, images, textures, or product appearance.
• That third-party systems, carriers, manufacturers, or payment services will operate without interruption or error.
These disclaimers apply only to the maximum extent allowed by governing law and do not eliminate warranties, refunds, remedies, or consumer rights that cannot legally be waived.11. LIMITATION OF LIABILITY & CUSTOMER RESPONSIBILITYLiability Cap: RAC’s aggregate contractual liability arising from a merchandise transaction is limited to the amount paid for the affected merchandise and associated shipping charges.
Excluded Damages: RAC is not responsible for indirect, incidental, special, exemplary, or consequential damages arising from a transaction with the Collection.
Customers are responsible for losses, claims, or expenses caused by their fraudulent activity, unlawful storefront use, violation of these Terms, or unauthorized personalization content.
The limitations in this section are subject to the legal protections preserved in Section 10.12. GENERAL PROVISIONS & CONTACTRAC may revise these Terms prospectively. Updated versions will be published with a revised effective date.
If any provision is determined to be unenforceable, the remaining provisions remain effective.
Failure to enforce a provision does not waive RAC’s right to enforce it later.
These Terms, together with the Privacy Policy, Shipping & Fulfillment Policy, Returns & Refunds Policy, and any order-specific terms presented during checkout, constitute the agreement governing purchases through The Patriot Collection.THE PATRIOT COLLECTION
Operated by REAL AMERICANS CORPORATION
Florida, United States
Email: [email protected]
Website: https://collection.realamericanscorporation.org/

PRIVACY POLICY

Effective Date: October 14, 2026

1. SCOPE & APPLICABILITYThe Patriot Collection (“Collection,” “we,” “us,” or “our”) is operated by REAL AMERICANS CORPORATION (“RAC”), a Florida-based 501(c)(3) nonprofit organization.
This Privacy Policy explains how personal information is collected, used, disclosed, and protected when customers visit our storefront, purchase merchandise, interact with promotional content, or contact customer support.
This policy supplements REAL AMERICANS CORPORATION’s organizational Privacy Policy and specifically addresses personal information processed through The Patriot Collection.2. INFORMATION WE COLLECTWe may collect:
• Personal Information: Name, email address, telephone number, billing address, and shipping address.
• Order Information: Products purchased, transaction details, customization requests, order history, shipping information, and
customer service records.
• Payment Information: Transactions processed through third-party providers supporting credit cards, debit cards, Apple Pay, and
Google Pay.
• Technical Information: IP address, browser type, device information, referring pages, website activity, and similar usage data. • Communications: Customer inquiries, return or refund requests, support messages, and related correspondence.
RAC does not intentionally store complete payment-card numbers on its own systems.3. HOW INFORMATION IS USEDWe may use personal information to:
• Process payments and fulfill merchandise orders.
• Manufacture, personalize, package, ship, and track products.
• Provide order confirmations, delivery updates, and customer support. • Process returns, refunds, replacements, and claims.
• Maintain website functionality, security, and fraud prevention.
• Analyze storefront traffic and website performance.
• Measure promotional and social media advertising performance.
• Send promotional communications where permitted by law.
• Maintain transaction, accounting, and compliance records.
• Comply with legal and contractual obligations.4. INFORMATION SHARINGRAC may disclose personal information when reasonably necessary to operate The Patriot Collection, including to payment processors, Printify, manufacturers, shipping carriers, website providers, analytics services, and technical service providers.
REAL AMERICANS CORPORATION does not sell, rent, or trade customer personal information or share it with third parties for their independent advertising or marketing purposes.
Information may also be disclosed when required by law, necessary to investigate fraud or security incidents, or reasonably necessary to protect RAC, its customers, or its legal rights.
Third-party providers may process information subject to their own privacy policies and legal obligations.5. PAYMENTSPayments may be processed through third-party services supporting: • Credit cards.
• Debit cards. • Apple Pay. • Google Pay.
Payment providers may collect payment credentials directly.
RAC may receive transaction information necessary to confirm purchases, process refunds, maintain financial records, resolve disputes, and administer orders.
1 /26. COOKIES, GOOGLE ANALYTICS & TRACKINGThe Collection storefront may use cookies and similar technologies for website functionality, security, analytics, and performance measurement.
Google Analytics and tracking technologies may collect information including: • IP address.
• Device and browser information. • Pages visited.
• Referring pages.
• Website interactions.
• Dates and times of access.
• Traffic and performance information.
This information may be used to understand storefront activity, improve website performance, measure promotional campaigns, and identify technical issues.
Where required by law, appropriate consent or privacy controls may be provided.7. PROMOTIONAL COMMUNICATIONS & ADVERTISINGThe Collection may use social media and promotional advertising to market merchandise and organizational campaigns. Customers may unsubscribe from nonessential promotional emails using the instructions provided in those communications.
Transactional messages, including receipts, order confirmations, shipping updates, refund notices, and customer service communications, may still be sent when necessary to complete or administer a transaction.8. DATA SECURITY & RETENTIONRAC uses reasonable administrative and technical safeguards designed to protect personal information under its control. No electronic transmission, website, payment platform, or storage system can be guaranteed completely secure.
Personal information may be retained as reasonably necessary to complete transactions, maintain accounting and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with legal requirements.
Information may be deleted, anonymized, or securely retained when no longer reasonably necessary.9. PRIVACY RIGHTS & REQUESTSDepending on applicable law, individuals may request: • Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain personal information.
• Information regarding how personal information is handled. • Other privacy-related assistance.
RAC may verify the identity or authority of a requester before processing a request.
Requests may be limited where retention is required or permitted for legal, accounting, transaction, fraud-prevention, dispute-resolution, or other legitimate purposes.10. THIRD-PARTY SERVICESThe Collection uses independent service providers for payment processing, manufacturing, shipping, analytics, website services, and technical operations.
RAC does not control the independent privacy practices of third-party services and is not responsible for their handling of information outside RAC-controlled systems.
Customers should review applicable third-party privacy policies when interacting directly with those services.11. CHILDREN’S PRIVACYThe Collection is not directed toward children under 13 and does not knowingly solicit personal information directly from children under 13 in violation of applicable law.
If such information is identified, RAC may take appropriate action consistent with applicable legal requirements.12. POLICY UPDATES & CONTACTRAC may update this Privacy Policy to reflect changes in technology, payment processing, fulfillment services, analytics, advertising practices, or legal requirements.
Updated versions will be published with a revised effective date.
THE PATRIOT COLLECTION Operated by REAL AMERICANS CORPORATION Florida, United States
Email: [email protected] Website: https://collection.realamericanscorporation.org/

SHIPPING & FULFILLMENT POLICY

Effective Date: October 14, 2026

1. SCOPE & ACCEPTANCE
The Patriot Collection (“Collection,” “we,” “us,” or “our”) is operated by REAL AMERICANS CORPORATION (“RAC”), a Florida-based 501(c)(3) nonprofit organization.
This policy governs merchandise production, shipping, delivery, and related disputes. By placing an order, customers acknowledge these terms, subject to applicable law and our Terms and Conditions and Return & Refund Policy.2. ORDER PROCESSING & PRODUCTION
The Collection operates primarily through a print-on-demand model. Merchandise is manufactured after purchase through independent fulfillment providers, including Printify.
• Production: Typically 2–7 business days, including manufacturing, quality checks, and packaging.
• Specialized Products: Embroidered, personalized, and complex merchandise may require additional time. • Business Days: Monday through Friday, excluding applicable holidays.
• Processing: Begins following payment confirmation and order acceptance.
Production estimates exclude shipping transit time and are not guaranteed.3. SHIPPING METHODS, RATES & DELIVERY
Available shipping methods depend on product eligibility, destination, and fulfillment provider.*

Express Delivery includes production and transit, unlike other shipping methods. Availability is restricted to eligible products and continental U.S. destinations. Any guaranteed timeframe applies only when expressly confirmed at checkout under the fulfillment provider’s applicable terms.
Shipping charges are calculated and disclosed before payment. Standard delivery estimates exclude production time. All delivery dates are estimates unless an express guarantee is confirmed at checkout.4. ORDER CANCELLATIONS & MODIFICATIONS
4.1 Before Production: Customers must request cancellations, address corrections, or product changes immediately after purchase. Requests are subject to fulfillment status.
4.2 After Production: Once manufacturing begins, modifications or cancellations may be unavailable.
4.3 Personalized Merchandise: Customer-approved customization details cannot be guaranteed to change after production begins.
Mandatory cancellation and refund rights remain unaffected.5. SHIPPING ADDRESS & CUSTOMER ERRORS
Customers must provide accurate shipping and customization information.
If an incorrect address causes a failed delivery, return, or reshipment, the customer may be responsible for additional reasonable charges.
If an error is discovered, contact RAC immediately.
Address corrections are not guaranteed after fulfillment begins.6. TRACKING & DELIVERY CONFIRMATION
Tracking information is provided when available following shipment.
Carrier tracking may require additional time to activate. Customers are responsible for monitoring delivery notifications and providing accessible delivery locations.
Carrier records, delivery photographs, and electronic scans may be used to investigate delivery disputes. Delivery confirmation constitutes evidence of delivery but does not eliminate mandatory consumer protections.7. LOST, STOLEN & DELAYED SHIPMENTS
If tracking indicates a delay, customers should review carrier updates.
If merchandise is missing or marked delivered but cannot be located, customers must notify RAC promptly with their order number.
RAC may investigate through the carrier or fulfillment provider.
Replacement, reimbursement, or other remedies depend on investigation findings and applicable law.8. DAMAGED, DEFECTIVE & INCORRECT MERCHANDISE
If merchandise arrives damaged, defective, or incorrect, customers should promptly email [email protected].
Include the order number, issue description, and photographs when available.
Verified manufacturing or fulfillment errors may qualify for replacement, refund, or another appropriate remedy. Personalized merchandise remains eligible for remedies required by law.9. INTERNATIONAL & RESTRICTED SHIPPING
International availability depends on the destination, product, and fulfillment provider.
Customers are responsible for applicable customs duties, import taxes, and brokerage fees unless otherwise disclosed. Military addresses, P.O. boxes, and restricted destinations may have limited eligibility.
If fulfillment is unavailable, RAC may cancel the affected merchandise and issue an applicable refund.10. THIRD-PARTY FULFILLMENT
The Collection utilizes independent manufacturers and distributed fulfillment facilities.
Products may ship from different domestic or international locations.
Multi-item orders may arrive separately, with individual tracking numbers, carriers, and delivery dates.
Packaging may identify the fulfillment provider.
RAC remains the customer-facing seller and administers applicable order remedies.
Shipment delays, customer consent, cancellations, and refunds remain subject to applicable federal requirements, including 16 C.F.R. Part 435.11. LIMITATION OF LIABILITY
Liability Cap: To the maximum extent permitted by law, RAC’s aggregate contractual liability for shipping-related claims is limited to the amount paid for the affected merchandise and associated shipping charges.
Excluded Damages: RAC disclaims liability for indirect, incidental, special, or consequential damages to the extent legally permissible.
These limitations do not restrict mandatory refunds, statutory remedies, or liabilities that cannot lawfully be excluded.12. GENERAL PROVISIONS & CONTACT
RAC may update this policy prospectively. Applicable law prevails over conflicting provisions. If any provision is unenforceable, the remaining provisions remain effective where legally permitted.
THE PATRIOT COLLECTION
Operated by REAL AMERICANS CORPORATION Florida, United States
Email: [email protected] Website: https://collection.realamericanscorporation.org/